Terms of Use

Terms of Use

The terms that ship with the app, word for word. The code itself is licensed under the Apache License 2.0.

Version 2026-11-10.4 · Effective 10 November 2026

These Terms are an agreement between you (the person or business using CrizaVoise) and Criza Labs ("we", "us"), the makers of CrizaVoise by Criza Labs (the "Software"). By installing, opening or using the Software, you agree to these Terms and to our Privacy Policy. If you use the Software for a business, you confirm you are allowed to accept these Terms for that business. If you do not agree, do not install or use the Software.

1. Licence

1.1 The Software is open source under the Apache License, Version 2.0 (the LICENSE file that comes with it). Your rights to use, copy, modify and share the code come from that licence, and nothing in these Terms takes them away. 1.2 If you redistribute the Software or a version based on it, you must keep the LICENSE and NOTICE files and the credit they ask for: "Based on CrizaVoise by Criza Labs (criza.dev)". The names CrizaVoise and Criza Labs and their logos are not licensed for use on modified versions (see TRADEMARKS.md). 1.3 Parts of the Software are other open-source components. They are listed in THIRD_PARTY_NOTICES.md and stay under their own licences. 1.4 These Terms cover your use of official builds from Criza Labs. Sections 3 to 7 apply to anyone who uses the Software.

2. Price

2.1 The Software is free. There is no trial, subscription or licence key. 2.2 We may offer paid services later, for example support, custom builds or online backup. They will be optional, and we will tell you the price before you pay. The open-source licence of a version you already have is not withdrawn.

3. Your responsibilities

3.1 You are responsible for everything you create with the Software. That includes invoices, quotations, receipts, credit and debit notes, amounts, tax rates, GST details, invoice numbers, customer and product records, and reports. Check every document before you issue it. 3.2 You are responsible for following the law, including GST and other tax laws, invoicing rules, record-keeping duties, and data-protection laws for your customers' information. 3.3 You are responsible for your data and backups. The Software stores your data on your own device. Keep regular backups in a safe place. We cannot recover lost, deleted or damaged data. 3.4 You are responsible for your device, operating system, printers and other equipment. You are also responsible for who can access the Software: passwords, user accounts, staff permissions, and the custom invoice number setting. 3.5 The Software is a record-keeping tool. It does not give tax, legal, accounting or financial advice. Ask a qualified professional when you need advice.

4. Acceptable use

You must not use the Software to:

  • create false, fake, back-dated or misleading invoices or records, or to evade tax;
  • break any law or anyone's rights, or defraud anyone;
  • pass off a modified version as an official CrizaVoise or Criza Labs product;
  • distribute malware, or interfere with the Software or other people's use of it.

You alone are responsible for any consequences of breaking this section.

5. No warranty

5.1 THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. To the fullest extent the law allows, we disclaim all warranties, express or implied. That includes merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. 5.2 We do not guarantee that the Software will be free of errors, bugs, crashes or data loss. We do not guarantee that calculations, tax figures, numbering or reports will be correct for your situation. We do not guarantee that it will meet your needs, work with your devices or other software, or be available, supported or updated in future.

6. Limitation of liability

6.1 To the fullest extent the law allows, Criza Labs, its founders, team members and partners are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages. They are also not liable for any of the following, however caused:

  • loss of profit, revenue, business, goodwill, opportunity or savings;
  • loss or corruption of data;
  • tax, interest, penalties or fines;
  • business interruption, software crashes or device failure;
  • claims by your customers, suppliers, staff or authorities.

This applies even if we were told such loss was possible. 6.2 Our total liability for all claims about the Software or these Terms is limited to the amount you actually paid us for the Software in the 6 months before the event giving rise to the claim. If you paid us nothing in that period, we have no liability to you and you are not entitled to any compensation. 6.3 Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud. Where the law does not allow an exclusion, it applies to the extent allowed.

7. Indemnity

You agree to defend, indemnify and hold harmless Criza Labs, its founders, team members and partners against any claim, demand, loss, damage, penalty, cost or expense, including reasonable legal fees, arising from:

  • your use or misuse of the Software;
  • the documents and data you create, issue or store with it;
  • your breach of these Terms or of any law;
  • any dispute between you and your customers, suppliers, staff or authorities.

8. Third-party products

The Software works with things we do not control: your operating system, printers, email apps, WhatsApp, file-sharing apps, UPI apps and websites. We are not responsible for them, for what they do with your data, or for their availability.

9. Updates and changes

9.1 We may update, change or stop the Software or any feature at any time. 9.2 We may change these Terms. When the change matters, we will show the new Terms in the Software and ask you to accept them. If you continue to use the Software after that, you accept the new Terms. If you do not agree, stop using the Software.

10. Stopping

You can stop using the Software at any time. We may stop offering or supporting official builds at any time. Sections 3 and 5 to 13 continue to apply after you stop.

11. Talk to us first

Before raising any claim, complaint or legal action about the Software, you must first write to us at info@criza.dev. Describe the issue, include your evidence, and give us at least 30 days to resolve it in good faith. You may raise a claim only if the issue is not resolved in that time. Any claim must be brought within one (1) year after the issue first arose, or it is permanently barred, to the extent the law allows.

12. Law and disputes

12.1 These Terms are governed by the laws of India. 12.2 If a dispute is not resolved under section 11, it will be referred to arbitration by a sole arbitrator agreed by both parties, or failing agreement appointed under the Arbitration and Conciliation Act, 1996. The arbitration will be held online where possible, in English, with its seat in India. The decision is final and binding. Subject to arbitration, the courts with jurisdiction over Criza Labs's principal place of business in India have exclusive jurisdiction. 12.3 Claims may be brought only individually, not as part of a class or representative action, to the extent the law allows.

13. General

These Terms, the LICENSE and the Privacy Policy are the whole agreement about the Software. If any part is found unenforceable, the rest stays in force, and that part is applied to the maximum extent allowed. If we do not enforce a right, we have not waived it. You may not transfer these Terms. We may transfer them, for example to a company that takes over CrizaVoise. Nothing in these Terms creates a partnership, agency or employment relationship.

14. Contact

Criza Labs · criza.dev